> ## Documentation Index
> Fetch the complete documentation index at: https://conductorone-docs-iga-1271.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Interact with ConductorOne via Microsoft Teams

> Use the ConductorOne Microsoft Teams app to get notifications and accomplish tasks.

## What can I do with the ConductorOne Microsoft Teams app?

Use ConductorOne's Microsoft Teams app to interact directly with ConductorOne without leaving Microsoft Teams. Once the ConductorOne Microsoft Teams app is installed for your workspace, you and your colleagues can:

* Track your open requests for access and get notified about progress
* Get notified when an open access request needs your approval
* Approve or deny access requests without leaving the Teams interface
* Receive notifications if a connector has a sync issue or a significant drop in synced resources
* Request new access without leaving the Teams interface

<Tip>
  **Have a question? Need a hand?**

  [Contact our support team](mailto:support@conductorone.com) for assistance with the ConductorOne Teams app.
</Tip>

## Set up the ConductorOne MS Teams app for your organization

<Warning>
  This task requires the **Admin** role in the Microsoft directory you're connecting and the **Super Administrator** role in ConductorOne.
</Warning>

### Step 1: Install the ConductorOne app

<Steps>
  <Step>
    In the Microsoft Teams app marketplace, navigate to the [ConductorOne app](https://marketplace.microsoft.com/en-us/product/office/WA200009797) or search for "ConductorOne" and download the app.
  </Step>
</Steps>

#### Optional: Add the app to a Teams policy

If desired, you can add the ConductorOne app to your organization's Teams interface by adding the app to a policy.

<Steps>
  <Step>
    In the Microsoft Teams admin center, navigate to <b>Teams apps</b> > <b>Manage apps</b>.
  </Step>

  <Step>
    Search for the "ConductorOne" app in your app catalog.
  </Step>

  <Step>
    Navigate to <b>Teams apps</b> > <b>Setup policies</b>.
  </Step>

  <Step>
    On the <b>Manage policies</b> tab, click the <b>Global (Org-wide default)</b> policy.<br /><br />
    If desired, you can create and use a custom policy here instead of the global policy.
  </Step>

  <Step>
    On the policy's page, click <b>Add apps</b> and search for "ConductorOne".
  </Step>

  <Step>
    Click <b>Select</b>, then click <b>Add</b> to add the ConductorOne app to the policy.
  </Step>

  <Step>
    <b>Optional.</b> Add the ConductorOne app to the list of apps pinned to your organization's Teams sidebar.
  </Step>
</Steps>

### Step 2: Connect the ConductorOne Microsoft Teams app

Next, connect the ConductorOne app for use in your organization's Microsoft Teams directory.

<Steps>
  <Step>
    In ConductorOne, navigate to <b>Admin</b> > <b>Settings</b> > <b>Notifications</b>.
  </Step>

  <Step>
    In the <b>Microsoft Teams</b> section of the page, click <b>Connect</b>.
  </Step>

  <Step>
    You'll be directed to Microsoft Teams. Follow the prompts and review the permissions in Microsoft that the ConductorOne app requires:

    <ul>
      <li>Organization.Read.All - used to fetch the tenant hostname</li>
      <li>User.Read.All - used to look up Teams users by email</li>
    </ul>
  </Step>
</Steps>

**That's it!** You'll be directed back to the ConductorOne **Settings** page, where you'll see that your Microsoft Teams directory is now connected.

<Tip>
  **Need to connect to additional Teams directories?**

  No problem. Sign in to Microsoft Teams as an admin on the directory you want to connect and repeat the steps above.
</Tip>

## Set up the ConductorOne MS Teams app on an individual workstation

If a Teams admin at your organization has not automatically added the ConductorOne app to your organization's Teams interface, you can set it up on your workstation yourself. Here's what to do:

<Steps>
  <Step>
    In the Microsoft Teams app marketplace, navigate to the [ConductorOne app](https://marketplace.microsoft.com/en-us/product/office/WA200009797) or search for "ConductorOne" and download the app.

    If the app isn't available, check with an admin to ensure that they've completed the installation steps above.

    If the app is available but you receive an error asking you to contact an admin, ensure they've completed the configuration process above.
  </Step>
</Steps>

**That's it!** You're set up and ready to work with ConductorOne from the comfort of your Teams interface.

## Disconnect the ConductorOne MS Teams app

Fully disconnecting the ConductorOne integration and removing the app is a two-step process.

### Step 1: Disconnect from ConductorOne

<Steps>
  <Step>
    In ConductorOne, navigate to **Settings** > **Notifications**.
  </Step>

  <Step>
    In the **Microsoft Teams** section of the page, find the Teams directory you want to disconnect and click **Remove**.
  </Step>
</Steps>

The integration between your ConductorOne tenant and your Teams directory is now severed.

### Step 2: Remove the Enterprise Application from Entra ID

<Warning>
  This task requires the **Global Administrator** or **Application Administrator** role in Entra ID.
</Warning>

<Steps>
  <Step>
    Log into the Entra ID Admin Center.
  </Step>

  <Step>
    Navigate to <b>Enterprise Applications</b> > <b>All applications</b>.
  </Step>

  <Step>
    Find and select the "ConductorOne" app.
  </Step>

  <Step>
    Click <b>Properties</b>, then select <b>Delete</b> and confirm your choice.
  </Step>
</Steps>

**That's it!** The app is removed from your Entra ID instance, and its Organization.Read.All and User.Read.All permissions have been fully disconnected from your ConductorOne tenant.